Safe & Responsible Gaming

Play safe,
enjoy responsibly

kikra believes gaming should be a source of fun — never a source of stress. On this page, learn how you can set safe limits for yourself and get support whenever you need it.

Responsible Gaming

Why is responsible gaming important?

Online gaming is a popular form of entertainment for millions of people. However, like any form of entertainment, it should be enjoyed in moderation. kikra always wants every player to enjoy gaming within their means and ensure it does not have a negative impact on their daily life, family, or financial situation.

Gaming on our platform is designed entirely for entertainment purposes — it should not be considered a reliable source of income. kikra encourages every player to set clear limits for themselves, take regular breaks, and not hesitate to seek help whenever gaming feels like it is getting out of control.

This page will show you how to protect yourself and your loved ones. Use our tools, stay aware of your situation, and reach out to us whenever you need to.

Important Age Restriction

kikra is only for those aged 21 and above. If you are under 21, please do not use this platform. Protecting minors from gaming is our highest priority. Keep your login details private to prevent underage members of your household from accessing the account.

Our core principles

The principles kikra follows and that ensure the protection of every player.

21+ Age Limit

Our platform is strictly for those aged 21 and above. Age is verified at registration and kikra reserves the right to verify any account if there is reasonable suspicion.

Deposit Limit Setting

You can set your own daily, weekly, or monthly deposit limit. This limit helps you stay within your budget and prevents unexpected spending.

Time-Out & Break Feature

Take a gaming break for a set period — from 24 hours up to several weeks. During this time your account will remain active but gaming will be paused.

Self-Exclusion Feature

If you feel you need a long-term break, choose self-exclusion. In this case your account will be completely closed for a defined period.

24/7 Support

Contact us at any time via live chat or email. Our support team is ready to assist in both Bengali and English.

Safe & Fair Platform

kikra uses SSL encryption and fair play technology. Your personal information and financial transactions are always kept secure.

Your self-control tools

kikra gives you full control over your gaming experience. The tools below are available in your account settings:

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Reducing the limit takes effect immediately; increasing it is subject to a reflection period.

Time Limit

Decide in advance how long you will game each day. When the time is up, the system will notify you automatically.

Cooldown Break

Take a short-term break from 24 hours up to 30 days. Gaming will not be possible during this time.

Self-Exclusion

Choose a long-term self-exclusion — from 3 months up to permanent. Permanent exclusion cannot be reversed.

Signs of problem gaming

If any of the following signs apply to you, please seek help:

  • A tendency to place larger bets to recover lost money.
  • Reduced attention to family or work because of gaming.
  • Spending beyond your means or taking on debt for gaming.
  • Repeatedly returning to gaming even after trying to stop.
  • Lying to family or friends about your gaming.
  • Feeling restless or depressed when not gaming.
  • Spending money on gaming instead of essential expenses.

Remember

Seeking help is not a sign of weakness — it takes courage. kikra is always here for you. Our support team will assist you with complete confidentiality.

Assess yourself

Ask yourself these questions regularly to stay aware of your gaming habits:

1

Am I playing only for entertainment, or am I trying to earn money?

2

Am I staying within my set budget and not exceeding my limits?

3

Is gaming affecting my work, family, or social life?

4

Am I always playing for fun, or out of pressure or compulsion?

5

When I lose, do I think about placing bigger bets to recover the loss?

6

Can I easily take a break from gaming whenever I want to?

If any of the above questions make you uncomfortable, please contact the kikra support team or activate a limit or break from your account settings.

Protecting minors

Creating an account and gaming on kikra is strictly reserved for those aged 21 and above. You can take a few simple steps to keep underage members of your household away from online gaming:

  • Never share your kikra account password with anyone else.
  • Always log out after using a device, especially on devices accessible to children.
  • Enable Parental Control on family computers or tablets.
  • Keep the PIN code on your bKash, Nagad, or Rocket app secure.
  • Make children aware of the risks of online gaming and have open conversations with them.

21+ Age Limit — Zero Compromise

Our verification process ensures that only adults can use an account. If you suspect that a minor has been using your account, contact us immediately.

[email protected]

Ways to get help

kikra is always ready to help with gaming problems — without judgment, in complete privacy.

Live Chat Support

Available 24/7 — day or night, any time.
Support is available in both Bengali and English.
Choose live chat for the fastest response.

Email Support

Your messages are kept completely confidential.
Any requests related to responsible gaming are handled on a priority basis.

Self-Service Tools

Activate limits, breaks, or self-exclusion directly from your account settings.
View your gaming history and spending reports.
Set your own reminders and alerts.

Responsible Gaming FAQ

Answers to frequently asked questions.

After logging in to your kikra account, go to the Settings section and select the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately. If you run into any issues, contact us via live chat or at [email protected].

A time-out is a short-term break — usually from 24 hours up to 30 days. During this period your account remains active but gaming is not possible. Once the period ends, you can play normally again. Self-exclusion is long-term — 3 months or more, and can even be permanent. Permanent self-exclusion cannot be reversed once applied. For serious situations, self-exclusion is the most effective step.

kikra's support team is available 24/7 via live chat and email ([email protected]). You can share your situation in complete confidence and we will help activate the appropriate protections on your account. It is our responsibility to stand by you without any judgment or criticism.

Some common signs are: spending more than your budget, playing more to recover lost money, lying to family about gaming, skipping sleep or work to play, and being unable to take a break. The "Assess Yourself" section at the top of this page has a more detailed questionnaire. If even one or two of these signs apply to you, please talk to us.

Change your password immediately and let us know via [email protected] or live chat. If a minor (under 21) has been using your account, you must report it. We will review the situation and take the necessary steps.

No. Online gaming is purely for entertainment and winning or losing is equally possible. It should not be considered a regular source of income. Only spend money on gaming that you can afford to lose without affecting your financial stability. Always enjoy kikra as a form of entertainment.

Enjoy safely at kikra

Set your limits, play responsibly, and stay with us for whatever you need. Start safe gaming at kikra today.

Read more at kikra

Learn about other sections of kikra.